We are constantly building capacity with the aim of operating efficiently in diverse environments and improving service delivery. With a periodic review of performance and assessment of demands, we are able to optimize our service orientation accordingly.
We offer information on daily and periodic market trends to facilitate and enhance business capacity. We seek to provide a comparative cost advantage to our clients to allow for mid-term business plans and we advocate continuity, offer feedback and service support.
At Tulcan, the transfer of trust from our clients is very important to us and promotes the overall progress of our business.
Products and Services Feedback: We deploy effective feedback mechanisms to obtain clients’ perception of our products and services. Our goal is to keep all clients satisfied at all times, hence it is important to understand their needs and expectations. This makes us the preferred choice in the industry.
Performance Assessment: At Tulcan, critical evaluations of product quality and service reliability are carried out in a bid to ascertain validity. Assessments are done to know where to ‘plug the leaks’, optimize business operations and control risk.
Project Development: At Tulcan, we firmly believe every stage in a project life-cycle is critical, from initiation to closing. We have well-trained personnel who conduct a detailed assessment of the status of projects, both new and on-going, at any particular point in time. We also offer professional advice to clients with regard to the time, scope and cost of projects. Our experts use sophisticated tools to track project deliverables, resolve any issues and ensure the project is running according to schedule.
Value means a lot in what we do…
With extensive trade experience in the energy industry, our operational skills have developed over the years. In terms of domestic business administration, field environment and client demands, Tulcan Energy has helped clients strike the balance between business strategy and operations management – by enabling significant improvements in business performance.
Safety is first in all we do. We provide solutions that are task & customer-oriented. We offer true empowerment of employees through our quality & continuity model and also offer active community support through various initiatives. We have an organic communications policy. This decentralisation enables a free flow of relevant information across the board. It allows everyone to work at their best.
At Tulcan, we observe business development as a deliberate and strategic process aimed at the creation of long-term value for our clients. A critical look at our services in relation to various client’s business structure will reveal a synergy that accommodates dynamism and mutual benefit objectives. In terms of the best approach Principle, we offer functional and innovative solutions to each of our clients. The goal is to help them in order to help ourselves. We pride ourselves on having, a proactive teamwork approach to doing business. And this has kept us ahead of the curve: we nurse business needs to maturity – we call it business instinct!
Our operational policy and guidelines allow efficient and effective management of people and resources with the supervision of daily operational activities. Tulcan has an impressive investment portfolio in research and development with in-house analysts that keep us abreast of trends and potential changes in the industry. We offer activity reports and weekly performance review. Our business model is hinged on being pragmatic and proactive. Our clients are our priority and keeping them satisfied at all times is a basic objective at Tulcan. This is who we are; we constantly seek to be better.